The Three Ways: Redux
Agenda
- Talk Goals
- Optimizing
- Learning
- Sustaining
- Surprise!
Talk Goals
- What to do when things feel slow?
- How to identify if things are slow?
- How to pay it forward to the entire company?
Pop Quiz!
How much stuff does this system produce?
Optimizing
I think we can do better. But how?
- Where to start?
- Why there?
Optimizing
Step 1:
Articulate the problem. Seriously, just write it down & read it back to yourself.
Optimizing
Step 2:
Is it the bottleneck?
Optimizing
Step 3:
Yes: Break it down into its constituent parts & repeat Step 1.
No: Stop.
Optimizing
Step 4:
Improve the bottleneck's throughput. AKA fix it.
Optimizing
- Articulate the problem
- Identify the bottleneck
- Find the real bottleneck
- Fix it and collect the tacos
Optimizing
A Case Study
Building UI at CollegeVine
Learning
What is learning?
Changing behaviors based on feedback.
Learning
What is feedback?
When I do X, Y happens
Can you learn without feedback?
Learning
What is a feedback cycle?
Which cycle leads to learning most quickly?
- I touch a hot stove and burn my hand.
- I play video games instead of studying, then fail a test two weeks later.
Learning
A Case Study
NPS at CollegeVine
Sustaining
Macro Loops!!
Sustaining
- Feed learning back into the organization
- Try new things. Lots of them. All the time!
- Postmortems for when the new things don't work
Sustaining
A Case Study
Examples?
Our Goals: Redux
- What to do when things feel slow? The First Way!
- How to identify if things are slow? The Second Way!
- How to pay it forward to the entire company? The Third Way!